🚀 Get in Touch

At Pet Wallpaper Paradise, we value your feedback and are committed to providing excellent support. Choose the best way to reach us:

⚡ Quick Response Promise: We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please mention "URGENT" in your subject line.
📧

Email Support

Best for detailed questions, bug reports, and general inquiries.

hello@catdog.vinnesia.my.id
⏰ Response: < 24 hours
đŸ› ī¸

Technical Support

API issues, integration help, and technical questions.

Use our contact form below
Select "Technical Support" as category
⚡ Priority Support
💡

Feature Requests

Suggest new features, improvements, or share ideas.

hello@catdog.vinnesia.my.id
Subject: "Feature Request"
📝 We listen to users
🤝

Partnerships

Business partnerships, collaborations, and sponsorship opportunities.

hello@catdog.vinnesia.my.id
Subject: "Partnership Inquiry"
đŸŽ¯ Business Focus
📝 Contact Form

Fill out the form below and we'll get back to you as soon as possible:

✅ Thank you for your message! We'll get back to you within 24 hours.
❌ There was an error sending your message. Please try again or email us directly.
â„šī¸ Important Information

🌍 Service Information

  • Service Name: Pet Wallpaper Paradise
  • Website: catdog.vinnesia.my.id
  • Service Type: Free HD Pet Wallpaper Platform
  • API Access: Available (Free & Premium tiers)
  • Data Sources: The Cat API & The Dog API

⏰ Response Times

  • General Inquiries: Within 24 hours
  • Technical Support: Within 12 hours
  • Urgent Issues: Within 4 hours (mention "URGENT")
  • Partnership Requests: Within 48 hours
🚨 Before Contacting Us:
  • Check our FAQ section below for common questions
  • For API issues, include error messages and code examples
  • For bug reports, include browser/device information
  • Be as specific as possible to help us help you better
❓ Frequently Asked Questions

Quick answers to common questions:

Is Pet Wallpaper Paradise completely free? +

Yes! Pet Wallpaper Paradise is completely free to use. You can browse, download, and use all wallpapers without any registration or payment. We're supported by advertisements to keep the service free for everyone.

Can I use these wallpapers commercially? +

All wallpapers on our platform are sourced from The Cat API and The Dog API, which provide royalty-free images. However, we recommend checking the specific license for each image if you plan to use them for commercial purposes.

How do I access the API? +

Our API offers free access with 1,000 requests per day without registration. For higher limits and premium features, contact us at hello@catdog.vinnesia.my.id. Check our API Documentation for complete details.

Can I submit my own pet wallpapers? +

Currently, we don't accept user submissions directly. However, this is a feature we're considering for the future. If you have high-quality pet wallpapers you'd like to share, contact us and we'll discuss possibilities.

Why are my downloads slow sometimes? +

Download speeds depend on several factors including your internet connection, image size (4K images are larger), and server load. We use CDN to optimize delivery, but very high-quality images naturally take more time to download.

Do you have mobile apps? +

Currently, we're a web-based platform optimized for mobile browsers. We're considering developing dedicated mobile apps in the future. Our website works perfectly on mobile devices and you can even add it to your home screen as a PWA.

How often do you add new wallpapers? +

We add new wallpapers daily! Our platform automatically syncs with The Cat API and The Dog API to ensure you always have access to the latest and greatest pet wallpapers. Check back regularly for new content.

Can I request specific breeds or types? +

While we can't guarantee specific breeds, you can contact us with requests. We'll consider popular requests for future features. Our API and website offer filtering by general categories (cats, dogs, puppies, kittens).

đŸŽ¯ What Happens After You Contact Us

Our Response Process:

  1. Acknowledgment: You'll receive an automated confirmation immediately
  2. Review: Our team reviews your message within 2-4 hours
  3. Response: We send a detailed response within 24 hours
  4. Follow-up: If needed, we'll continue the conversation until resolved

📊 What to Include in Your Message

  • Clear Description: Explain your issue or question in detail
  • Steps to Reproduce: For bugs, include what you did to encounter the issue
  • Browser/Device Info: Helpful for technical issues
  • Screenshots: If applicable, describe what you see
  • Expected vs Actual: What you expected to happen vs what actually happened

The more information you provide, the better we can assist you. Don't worry about being too detailed - we'd rather have too much information than too little!